Contact-us forms are de-rigueur. Everybody else has one on their site so why shouldn’t we?
But what about those sites that ask everything including your hat size and what color socks you wore yesterday?
The more your visitors have to work to contact you the less likely it is you’ll ever hear from them. Even if you’re not requiring they fill out all the fields, perception is reality. If that form looks too demanding or too intrusive most of your visitors will pass.